*Delivery and returns are handled by La Poste. For more information than what is described below, please refer to their website https://www.laposte.fr.
Delivery mode
By default, our books are sent by Collissimo against signature. Indeed, given the quality and value of our books, this service seems to us to offer the best guarantee for our customers. However, for an amount less than or equal to €100, you have the possibility to choose a shipment by Collisimo standard on the order validation page.
If you would like to benefit from a signature-free delivery for a purchase amount greater than €100 or a delivery to a collection point, please contact us on 07 83 59 46 38 or via our contact form before confirming your order.
Shipping costs
The shipping costs applied correspond to the Collissimo 2025 offer to which is added a flat rate of €6 for delivery against signature (automatic for purchases over €100). The Collissimo 2025 rates are as follows:
Delivery times
According to the information provided on laposte.fr , here are the Collissimo delivery times in 2025:
- In mainland France, Principalities of Monaco and Andorra: 48 to 72 hours (2 to 3 working days) for home delivery.
- For international shipments: 4 to 8 working days, except for remote countries where delivery times may vary (see colissimo.fr for specific information).
- For bulky shipments: 10 working days for collection from the post office, after this period the package will be returned to the sender.
It is important to note that these times are indicative and may vary depending on various factors, including the order being taken, the time the package is dropped off and public holidays. You can track the progress of your package online using the parcel number provided when it was sent.
Returns
Order returns are permitted under certain conditions. In the event that a purchased item is not suitable upon receipt, we authorize the purchaser of said product to return it to us at their own expense, using the same delivery service that we used to send it to them.
Vous disposez d’un délai de 14 jours, suite à la réception du ou des articles acheté(s), pour effectuer votre retour.
A full refund will then be made after receipt of the return and checking the condition of the item(s). If this condition is identical to that which was in it at the time of the order, the refund will be triggered.
We therefore ask that the book be sent in careful, solid packaging and under protection that guarantees it a damage-free journey (e.g. original packaging, cardboard packaging with bubble wrap, etc.). Otherwise, we will not be able to accept the refund.